Shall I trust a recommendation? (paper)

Our paper (by G. Lenzini, Y. van Houten, W. Huijsen, and M. Melenhorst), " Shall I trust a recommendation? (Towards an evaluation of the trustworthiness of recommender sites)" has been accepted for publication in LNCS. 

 

It will be presented at the TR4WEB workshop on Trust, Risk, Reputation and Recommendation on the Web.

 

In the paper, we present a preliminary study the aim of which is to provide a high level model for the evaluation of the trustworthiness of recommender systems as e-commerce services. We identify and comment on relevant trustworthiness indicators for the following different perspectives: user interface, content information and quality of recommendations.